Frequently Asked Questions

MyPersonalBook is a platform that creates personalised children's books using artificial intelligence. Each book is unique — the story, illustrations and main character are generated especially for your child, based on their name, photo and the preferences you choose.

The process is simple: choose your book type (custom story or religious tale), add your child's name and photo, select a theme, illustration style and moral. Our AI then generates an original story with unique illustrations where your child is the main character. The whole process takes just a few minutes.

Your child's data safety is our top priority. The photo is used exclusively for generating the book's illustrations and is processed on secure servers. After the book is completed, the photo is automatically deleted from our systems. We never share, sell or store any photos long-term. For more details, see our Privacy Policy.

On average, a personalised book is ready in 10-15 minutes. After generation, you'll receive a download link by email and can access your book anytime from My Books.

The book is delivered as a high-quality PDF file, optimised for both on-screen viewing (tablet, phone, computer) and printing. The illustration resolution is high enough for A4 printing.

Yes! You can regenerate your book directly from the My Books section. Select your order and press the regenerate button — the process is automatic and free, no need to contact us.

We offer 6 illustration styles: Pixar/Disney (3D animation), Watercolour (artistic and delicate), Anime (Japanese style), Classic Storybook (traditional illustrations), Realistic (almost photographic) and Pastel (soft, warm colours). Each style is optimised to create beautiful illustrations where your child's face is naturally integrated.

Absolutely. Payments are processed securely through Stripe, a world leader in online payment processing used by companies like Google, Amazon and Shopify. We never store your card details — they are managed exclusively by Stripe in compliance with PCI DSS standards.

As a custom digital product, refunds are assessed on a case-by-case basis. If you have an issue with your generated book, contact us through the Contact page with your order number and details. We'll do our best to find a solution — whether through regeneration, a partial refund or a full refund.

You can reach us anytime through the Contact page or directly by email at [email protected]. We respond within 24 hours. For urgent order-related issues, please include your order number in the message.